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Woolx FAQ

HOW LONG DO I HAVE TO MAKE A RETURN OR EXCHANGE?

HOW DO I REQUEST AN EXCHANGE?

CONDITION OF RETURNED GARMENTS

HOW DO I PROCESS A RETURN FOR A REFUND?

WARRANTY ISSUE

CLEARANCE ITEMS

EXCHANGES

RETURNS & EXCHANGES

WHAT TYPE OF SHIPPING SERVICE DO YOU USE?

HOW LONG WILL SHIPPING TAKE?

TRACKING STATES THAT MY PACKAGE WAS DELIVERED, BUT I HAVEN'T RECEIVED IT YET. WHAT DOES THIS MEAN?

HOW MUCH DOES SHIPPING COST?

WHERE CAN I FIND MY TRACKING INFORMATION?

SHIPPING TO USA ONLY

SHIPPING

I HAVE MULTIPLE DISCOUNT CODES. CAN THEY BE COMBINED?

I DON'T HAVE A DISCOUNT CODE. HOW CAN I GET ONE?

MY PROMO CODE DID NOT WORK

I NEED MY EMAILS COMBINED

CUSTOMER SERVICE

GIFT CARDS

OUT OF STOCK

SALE ADJUSTMENTS

WOOLX ORDER QUESTIONS

WHAT'S THE WOOLX GUARANTEE?

WHAT ARE THE UPF RATINGS OF YOUR GARMENTS?

ARE WOOLX GARMENTS ITCHY?

DO WOOLX LIGHTWEIGHTS PACK WELL?

MY WOOLX ARRIVED WITH AN ODOR. WHAT IS THE SMELL?

WOMEN'S LEGGINGS GUIDE

100% WOOL ITEMS

SIZING CHART FOR GARMENTS

COMPARING SOME SUMMER WOOLX COLORS

WHAT GARMENTS DO YOU OFFER IN PETITE SIZING?

WHAT GARMENTS DO YOU OFFER IN TALL SIZING?

DIFFERENCE BETWEEN RYANN AND ZOEY HOODIES

DIFFERENCE BETWEEN CALLIE AND AVERY HOODIES

WOOLX SHACKETS

DIFFERENCE BETWEEN TANK TOPS

DIFFERENCE BETWEEN WOMENS SHORT SLEEVE TEES?

DIFFERENCE IN WOOLX LONG SLEEVED WOMENS SHIRTS

DIFFERENCE BETWEEN PARKER SWEATPANTS AND LOLA JOGGERS

WOOLX DRESSES

DIFFERENCE BETWEEN MENS TEES

DIFFERENCE IN MEN'S LEGGINGS

DIFFERENCE IN MENS LONG SLEEVE SHIRTS

WOOLX VESTS

WOOLX SOCKS

DIFFERENCE IN WOOLX WOMENS TURTLENECKS

DIFFERENCE IN WOOLX CARDIGANS

DIFFERENCE BETWEEN WOOLX SKIRTS

WOMENS SWEATERS

WOMENS WOOLX SWEATSHIRTS

DIFFERENCE BETWEEN PALMER AND LOLA JOGGERS

RIBBED FABRIC

WOOLX ITEM QUESTIONS

HOW DO I JOIN?

WHERE CAN I SEE MY WOOLX CASH POINTS BALANCE?

HOW DO I REDEEM MY WOOLX CASH POINTS?

HOW LONG DOES IT TAKE TO GET MY WOOLX CASH POINTS?

WHAT HAPPENS TO WOOLX CASH POINTS WHEN I MAKE A RETURN?

CAN I USE BOTH MY WOOLX CASH POINTS AND A DISCOUNT CODE AT THE SAME TIME?

HOW DOES THE REFERRAL PROGRAM WORK?

DO WOOLX CASH POINTS EVER EXPIRE?

REWARDS AND REFERRAL PROGRAM

HOW TO: MACHINE WASHING AND DRYING

HOW TO: HAND WASHING

HOW TO STORE WOOLX TO PREVENT MOTHS

LINT OR STATIC

PILLING

CARING FOR YOUR WOOLX GARMENTS

WHERE IS WOOLX MADE?

DOES YOUR COMPANY PRACTICE ETHICAL TREATMENT OF SHEEP?

OUR COMPANY

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